To book an apartment with Rio Apartments Company you will have to pay a booking deposit. The booking deposit might be 30% of the rental (this amount is not refundable if the guests cancel the reservation), except for the New Year's Eve period or the Carnival period.
The reservation payment can be paid either by bank wire to our USA account or via paypal (add on 3.5% fee if you pay via paypal.com). If you are not a member already, you can go to their website and sign up. Its quick, safe and you can easily pay with your credit card. You can make the paypal.com payment to email@example.com. If you dont want to become a paypal member, we will send you a reservation payment request through paypal.com and you can finalize the payment with any credit card.
Please note that the rest of the rent is payable cash upon arrival, a member of our staff will be waiting for you at the apartment on the date/time arranged to give you the keys, to sign the contract and the inventory (a list of the contents of the apartment). The check in process should not take more than 15 minutes. We realize after a long international flight, you are tired and want to shower or rest a bit. The check-in staff will show you the apartment and how everything works.
If you arrive in the city by an international flight you have to calculate one hour and a half to go through customs and journey time to the apartment from the airport. Our company recommends the use of our preferred vendor for airport transfers to ensure a better, more efficient and safer experience.
The fleet of cars is made up of newer automobiles driven by bilingual English speaking drivers. By choosing this service you are ensured to have a safe transfer by English speaking drivers that know exactly where our properties are located. We work in a coordinated effort with the drivers to make sure that you will be greeted at the check-in by a member of our staff. The airport transfer costs $ 45 USD.
If we have guests checking in the apartment in the same day your group is checking out, the check out time must be at 12:00 p.m. If you have a late flight we can accommodate your group in another apartment, if there is availability, until the time of your departure. If we have no available properties, we can place your luggage in our office, until the time of your departure.
Minimum rental period is 7 nights during the high season and 5 nights during the low season.
We can also offer you monthly rental.
The remaining balance must be paid in cash, when you "check in" the apartment. It can be paid in United States Dollars or Euros.
When you sign the rental contract a $ 300 USD up to a $ 1,000 USD (depending on the apartment) deposit is needed for the furniture and other belongings in the apartment. This amount will be fully returned at the check out, subject to deductions in case of damages.